i had the same damn problem. i believe the guy purposely tried to sabotage me. the gym made a tiny order one day and the next day the gym owners buddy had a nutrition company and he canceled our deal. when i ask them to dump my stock they acted like they didnt have any and didnt know what i was talking about. it was a deliberate attempt to slow me down. it took months and mike tycoon to fix the problem. i thought i was the only one who went thru this shit. good luck man